FAQ

Frequently Asked Questions

What are your prices for testing?


Please see the tests page of our website and click on a specific test for information regarding pricing.




Is documentation necessary for sample submissions?


To ensure traceability of samples back to the owner and to ensure client confidentiality is maintained, we require our customers to fill out our Sample Submission Form and have created an account in our system using their contact information.




What turnaround times are available?


A typical turnaround time for potency analysis is 2-5 business days from the date the lab receives your sample. The exact time varies based on the volume of samples currently at the lab. Rush testing for potency analysis is available for $120 per sample. To guarantee next business-day results the sample must be properly labeled, quantity must meet or exceed minimum assay requirments, be accompanied by a sample submission form filled out in it's entiriety, and received at the lab by 11 am CST. Rush testing for potency analysis is dependent on current testing workload. Check with the lab for availability. Turnaround times for our other tests can be accessed from the test page by clicking on a specific test.




What is the proper way to submit a sample?


Personnel safety and transportation regulations should be considered when submitting a sample and the type of container you should utilize is dependent on whether you are submitting a liquid or solid and your requested test. In all scenarios the container should seal well enough to not allow any sample to leak. This container should then be placed in a second leak-proof container. For example, a flower bud would be placed in a sealable Ziploc bag, and then placed into a second sealable Ziploc bag. If you will be mailing your sample, please note that the shipping envelope is not considered a secondary, sealable container and may result in the sample being compromised, contaminated, or your sample being rejected by the laboratory for leakage or damage if either of these is observed. Regarding sample submission, homogeneity should also be considered, and efforts should be made to submit an appropriate, representative sample of the product you hope to market. Please contact the lab if you need help determining what an appropriate representative sample might look like for your product.




How do I retrieve our sample post analysis?


At Telic Labs, we maintain a high degree of accountability for tracking your sample. From the moment a sample arrives on site it is provided with an internal laboratory code, quantified, and documented prior to sample analysis. Each sample is meticulously tracked through analysis and the disposal process at a licensed disposal agency. This is to assist in post-analysis public safety and maximize traceability of our processes. Unfortunately, this means that we are unable to return any samples that we receive.




Do you allow in person sample drop off?


Yes, please refer to “Proper way to submit a sample” in the FAQ section of our website to ensure the safe handling of samples that are brought on site.




What cannabinoids do you test for with your potency analysis?


Telic Labs currently identifies and quantifies the following cannabinoids: - Cannabidivarin (CBDV) - Cannabidiolic acid (CBDA) - Cannabigerolic acid (CBGA) - Cannabigerol (CBG) - Cannabidiol (CBD) - Cannabinol (CBN) - Cannabichromene (CBC) - Tetrahydrocannabivarin (THCV) - Δ-9-tetrahydrocannabinol (d9-THC) - Δ-8- tetrahydrocannabinol (d8-THC) - Δ-9-tetrahydrocannabinolic acid (THCA)




How much of my sample do I need to send?


This depends on the type of analysis you require, and each test has different minimum requirements, please visit our test page to see the minimum amount required per test.




How many samples should I send in?


The quantity of samples you send in should be reflective of the laws and regulations pertaining to your state, marketing needs, and also dependent on how homogeneous (thoroughly mixed) your sample or batch is. Because individual needs will often be different from one client to the next, we encourage you to reach out to our staff in order to help find what best fits your needs




How often should I test?


This is also dependent on your specific need, but a good rule of thumb is that if modifications to a product have occurred, many regulatory agencies will require a new cannabinoid potency test be performed. If you are monitoring your crop as it grows for compliance testing this will vary based on many different things. What cultivar/strain are you growing? Are you growing outside or indoors? Is your cultivar/strain from a new supplier? What kind of nutrients are you using and on what kind of a schedule? Generally, you may want to test more the closer to harvest you get, with a final potency analysis after harvest and/or after drying until you have a better feel for the plants and supplier you are working with. If you have any questions, please reach out to our staff.




What tests are required by law?


This varies from one state to the next and depends again on your specific product. Please consult your local governing body or legal counsel for jurisdiction specific questions. If you do not know who your appropriate agency is, please feel free to contact our staff. We can help point you in the right direction of your appropriate regulatory entity.




Why do my results from your lab different from another lab we have used?


The cannabis industry is still in its infancy and there are varying degrees of standardization with many state and federal regulations are still being written and revised. There are also multiple ways using different equipment for many of the test types that give varying degrees of precision. In addition, some samples types (especially plant material) continue to have chemical and biological processes occuring after harvest that can affect concentrations over time. Finally, cannabinoid content in cannabis plants vary greatly from plant to plant, and even from the top of the plant to the bottom of that same plant which could lead to very different test results even if the flower buds you had tested came from the exact same plant. Remember, providing a proper representative sample is crucial. Please see “Sample submission Criteria” for further information or contact our lab staff for further information.




Why choose Telic Labs?


Telic Labs is ISO/IEC 17025:2017 accredited and brings over 40 years of laboratory experience to the hemp and cannabis testing industry. Together we are working to raise the bar for cannabis lab testing standards and are actively working with major international institutions to standardize cannabis and the cannabis testing industry.




What is LOD?


The Limit of Detection (LOD) of an individual analytical procedure is the lowest amount of analyte in a sample which can be detected but not necessarily quantitated as an exact value. For example, if the LOD of caffeine is 0.003% w/w, this means that a lab would report any concentration below that as “Not Detected”, or “Below Limit of Detection” rather than zero




What is LOQ?


The Limit of Quantitation (LOQ) of an individual analytical procedure is the lowest amount of analyte in a sample which can be quantitatively determined with suitable precision and accuracy. For example: If the LOQ of caffeine is 0.01% w/w, and the LOD is 0.003%, anything below 0.01%, but above 0.003% would be reported as “Detected, but not quantified” or similar, because that method is unable to accurately and consistently quantify amounts of caffeine below 0.01%.